Did you experienced some disconnecting and reconnecting through at streaming with OBS, especially with Twitch, Facebook or Youtube? You began your streaming career or you already streaming a long time ago, but the above mentioned problem happened right know? This can be based on many factors, but in this tutorial we check all of them, so the next time, or right know you’ll know what to do.
The disconnecting and reconnecting problem can be caused by lot of factors, like your internet connection, hardware or software issues. We created an overall strategy to solve this. Let’s get right into it.
1. Switch from Wi-Fi to Cable
The first steps is about internet connecton and ISP providers. Most of the time, the disconnect and reconnect problem with OBS is about speed, and not properly configured options. So you may want to start with our OBS set up guide. However, the foremost step is to switch from Wi-Fi to Cable. With Wi-Fi, especially when many device is using it, like mobiles, printers, smart TVs, then It’s happening because the bad connection, and not enough bandwith based on previous points.
So If you haven’t got any cable, go to the nearest store and purchase a minimum CAT5 (1GB/s bandwith) internet cable (ethernet cable). Pennies on the dollar, to make sure you have the enough juice to stream.
2. Change Twitch Server
Before we dive into some advanced solutions, you should check out your connection to the different Twitch servers. This tool instantly shows you which one is nearest to you and the best for your stream. You can download it from here.
Also If there’s any connection problem, you should see that also. Like all of the Twitch server is under 5000 kbps, you need to check out our 4th step.
As you can see in the picture, Atlanta is the best server for connection, based on bandwith and RTT.
3. Update, Update, and Update
If you’re familiar with our obsquickfix guides, then you know, one of our step is always the update of the software, OS and the drivers, not in vain. Many updates comes for softwares and drivers, however some of them are not always the best, then any problem can caused by a bad update. If you’re always keep up to date them, then you exclude the possibility of this problem.
So let’s go and check out all software that you’re using for streaming for updates. Especially OBS Studio, Network, and GPU drivers.
4. Try VPN or 3rd Party Service
We’re getting into the advanced solutions. If the second step is not helped you, then there’s a chance that your ISP is blocking the connection to Twitch, or the platform itself limit the connection, because of inappropiate usage. To be able to find If this is your case, you should download a VPN software, and try to stream with it. There’s many out there, and you can use a free version, most of the time this includes 500MB upload bandwith, which is not enough for consant streaming, but It’s enough to try it. A browser version is not enough.
The other choice you have is to use a 3rd party streaming service, like restream.io, with it, you’re not connacting directly to the platfrom, but the help with the service. With that again you can exclude that your ISP is causing the problem.
5. Try Streamlabs OBS over OBS Studio
However Streamlabs OBS is built upon OBS Studio, there’s many difference between the two. Like different connection to the platforms, and you can stream to multiple platform with it. So there’s possible that Streamlabs OBS will work for you If not OBS Studio. We have a full guide to set up Streamlabs OBS, that you should check out.
6. Change MTU on PC
MTU is the maximum transmission unit, which is the maximum value of the packets that you send over the network to the internet. If this value is too high, then you will face with drops and losses. Which means in our case is the dropping the connection with the OBS Studio and the streaming platform.
You can check out your current setting with the following steps.
Open up CMD.
Type in the following line:
ping google.com -f -l 2000Then you will see the following, which means a 100% packet loss.
But If you’re lower the MTU value, then it can send the packets successfully:
ping google.com -f -l 1400
Find the perfect value, when there’s no lost, and every packet sent. It should be between 1400 and 1500. If you find it, then find your used network interface. Based on our recommending It will be Ethernet. (Yes I’m currently using Wi-Fi.)
netsh interface ipv4 show subinterfaces
After that, set the perfect MTU value, for the interface, with the following line.
netsh interface ipv4 set subinterface "[NAME OF THE INTERFACE]" mtu=[MTU VALUE] store=persistentIf you finished with the setup, an overall refresh is recommended.
netsh winsock resetThen the following line.
netsh int ip resetAfter that you’re ready to go. Let’s test the connection, that everyting working fine, and start streaming!
If nothing helps
If you’re still facing with the problem, please let me know in the comments, and solve it together!
